Record retention policy

The Record Retention Policy provides guidelines for creating, preserving, and accessing company records. It ensures records are accurate, secure, and maintained for specified durations. The policy covers electronic and physical records, their protection, retention periods, and procedures for discarding them post-retention.

This Record Retention policy template is ready to be tailored for your company’s needs and is a starting point for setting up your employment policies.

This record retention policy should include:

  1. Guidelines for creating records: Ensuring accuracy, proper categorization, and marking confidential records appropriately
  2. Authorization levels: Determining who can access specific records and ensuring confidentiality and data protection
  3. Retention and discarding procedures: Specifying the duration for retaining records and the methods for safely discarding them after the retention period

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Record retention policy template

Policy brief & purpose

Our Record Retention policy describes our guidelines to create, preserve and access our company’s records. To ensure that our records are accurate and secure, we ask our employees to adhere to this policy.

Scope

In this policy, a “record” is any type of electronic or paper file (document, spreadsheet, database entries) that we store in our systems. This includes files both employees and external sources create. All legal and business documents, as well as formal internal and external communications, fall under this policy’s purview.

This policy applies to employees who may create, access and manage records. The HR and finance departments, which manage sensitive and critical information, are primarily responsible for keeping accurate and secure records. g. Every other employee who creates and stores important records should follow this policy too.

Policy elements

Creating records

We place high value on our company’s records. By storing information, we are able to:

What records do employees need to create?

Creating and storing certain types of records are mandatory. Employees should keep records that:

Employees, teams and departments may keep other records if they decide they’re useful to their jobs.

We have a few general guidelines for creating records. Employees should:

Employees should also check records electronic systems automatically generate to ensure their accuracy and proper storage.

Authorization

Records may have different levels of authorization that limit their accessibility. The authorization level is usually determined by those who create the records, our company’s official policy or the law (the law always take precedence.) The following records are strictly confidential and require a high-level authorization:

Access to those records is restricted to employees who directly manage that information. Other types of records, like company performance metrics and internal policies, may be accessible by all permanent employees. Employees must not disclose records to people outside of our company, unless authorized.

Our confidentiality and data protection policies always apply to all relevant records.

Retaining records

Our employees must protect our records, whether marked as confidential or not.

Physical records

Printed records must be stored safely in filing cabinets or closed offices. Important, confidential files mustn’t be left in open office areas.

When employees need to carry physical records out of our offices, they must prevent them from being damaged, lost or stolen. We advise our employees to avoid relocating records as much as possible.

Electronic records

Electronic records will be protected by passwords, firewalls and other security settings (both locally and in the cloud.)

Employees are responsible for keeping these records intact. For example, if an employee shares a Google spreadsheet, they must decide whether to give colleagues permission to edit, view or comment. Employees should not grant editing privileges unless necessary.

Also, when employees access electronic, confidential records outside of our offices, they should ensure that both their devices and networks are secure. They should not leave their screens and devices unattended while logged in to our company’s accounts.

Data retention period

As a general rule, we will keep all records for a minimum of [two years.] The law may oblige us to retain certain records for a longer period. In this case, we’ll abide by the law. Also, the following records must be preserved indefinitely:

Discarding records

After the data retention period has passed, authorized employees may choose to discard records for a specific reason. They will usually do this either by shredding physical documents or deleting data from a database or computer. Printed copies of electronic files should be shredded, too.

Records may also be discarded upon request from a stakeholder. For example, a customer or partner may ask us to delete their information from our databases. In this case, managers should authorize employees to discard relevant records.

We expect our employees to always respect our confidentiality policy. When files need to be discarded, employees must not create copies or store information on their devices. This may constitute a security breach and warrant disciplinary action.

Disclaimer: This policy template is meant to provide general guidelines and should be used as a reference. It may not take into account all relevant local, state or federal laws and is not a legal document. Neither the author nor Workable will assume any legal liability that may arise from the use of this policy.

Frequently asked questions

What is an example of a record retention policy? A record retention policy provides a framework for creating, storing, and accessing company records. It ensures data accuracy, security, and compliance with legal requirements, detailing retention durations and discarding methods. Why is a record retention policy important? Such a policy is vital for ensuring data integrity, protecting sensitive information, and complying with legal mandates. It aids in decision-making, supports operations, and safeguards against potential legal disputes. What should a record retention policy include? The policy should outline guidelines for creating and storing records, set authorization levels for access, and specify retention durations and discarding procedures. It should also address confidentiality and data protection. How are electronic records protected? Electronic records are safeguarded using passwords, firewalls, and other security measures. Employees are responsible for maintaining the integrity of these records, ensuring secure access, especially outside company premises. What happens after the data retention period? Post the retention period, authorized employees can discard records. This is done by shredding physical documents or deleting electronic data. Some records, like tax returns and financial statements, are preserved indefinitely.